NDIS Plan Management across Australia
AUZ Care supports participants, families, providers and referrers across Australia. You can enquire from any state or territory — no local office visit is required to start a Plan Management conversation.
Australia-wide service
Can AUZ Care be my Plan Manager if I live outside Sydney?
Yes. AUZ Care provides Plan Management support across Australia. The Smithfield NSW office is the business base, while participant enquiries, onboarding, invoices, provider payment support and budget communication can be handled remotely.
New South Wales NDIS Plan Management
AUZ Care is based in Smithfield and supports participants across Sydney, Western Sydney and wider NSW. Dedicated pages are available for Sydney, Western Sydney and key Western Sydney communities.
Coverage also includes Newcastle, Wollongong, Central Coast, regional NSW and remote participant enquiries.
Victoria
Participants in Melbourne, Geelong, Ballarat, Bendigo and regional Victoria can contact AUZ Care for Australia-wide Plan Management support. Communication can be handled by phone, email, online forms and WhatsApp.
Queensland
AUZ Care accepts Plan Management enquiries from Brisbane, Gold Coast, Sunshine Coast, Toowoomba, Cairns, Townsville and regional Queensland.
Western Australia
Participants in Perth, Fremantle, Joondalup, Mandurah, Bunbury and regional or remote WA can enquire about Plan Management without travelling to a Sydney office.
South Australia
AUZ Care supports Plan Management enquiries from Adelaide, Mount Gambier, Whyalla and communities across South Australia.
Tasmania
Participants in Hobart, Launceston, Devonport, Burnie and regional Tasmania can use AUZ Care's Australia-wide Plan Management contact pathways.
Australian Capital Territory
Canberra and ACT participants can contact AUZ Care for Plan Management onboarding, invoice and budget support.
Northern Territory
Participants in Darwin, Palmerston, Alice Springs and regional or remote NT can enquire about Plan Management support with AUZ Care.
How remote Plan Management works
Australia-wide does not mean impersonal
1. Enquire
Tell us your suburb or postcode, your role and whether you are joining Plan Management or switching providers.
2. Consent & agreement
Review the Plan Management service agreement and complete the consent/onboarding information.
3. Invoice support
Complete provider invoices can be reviewed and processed through Plan Management workflows.
4. Budget visibility
Participants and authorised representatives can receive financial statements and expenditure information.