Quick answer
Plan Management funding is separate from your other funded supports
If Plan Management is included in your NDIS plan, the NDIS includes funding to pay for the Plan Manager. That funding is separate from the budgets used for your other supports.
Does using a Plan Manager reduce my therapy or support budget?
Not when Plan Management has been included in the plan as a separately funded support. The Plan Manager’s fees are claimed from the funding allocated for Plan Management, not from the participant’s unrelated support budgets.
Do I pay a Plan Manager out of pocket?
Where Plan Management is funded in the participant’s plan and the service is delivered within NDIS rules and the applicable pricing arrangements, the Plan Manager claims the relevant Plan Management support from the plan. Participants should confirm the exact arrangements in their own plan and service agreement.
Why does a Plan Manager need a service agreement?
The service agreement sets out what the Plan Manager will do, participant and provider responsibilities, how information is handled, complaint pathways and how the agreement can be changed or ended. Read it before signing consent.
Read AUZ Care’s Plan Management Service Agreement →
What should I ask about fees?
- Which Plan Management support items are claimed?
- How are setup or monthly Plan Management charges handled under current NDIS pricing arrangements?
- What happens if the plan changes or ends?
- How will I see Plan Management charges on statements?
How AUZ Care handles the conversation
AUZ Care can explain the Plan Management service agreement and the onboarding process before a participant decides to proceed. Participants should always ask questions about anything they do not understand.
Official sources
Why Plan Management prices can change over time
NDIS pricing arrangements and support item rules can be updated, so a fixed dollar figure copied from an old article may become inaccurate. For the current amount that can be claimed for Plan Management, use the latest NDIS pricing arrangements and the support items that apply to the participant’s plan.
Where should I see Plan Management charges?
Plan Management fees should form part of the financial record for the participant’s plan-managed funding. Ask the Plan Manager how those charges appear on statements and how to query an amount that you do not understand.
What if Plan Management is not shown in my plan?
Do not assume that a Plan Manager can simply claim from another support budget. Check the funding management arrangements in the participant’s current plan and, if needed, contact the NDIS or the appropriate planning contact for clarification.
Should price be the only reason to choose a Plan Manager?
No. Participants should also compare communication, privacy, invoice processes, budget reporting, service agreement terms and how easy it is to resolve a problem. Plan Management is an administrative service, so accuracy and clarity matter alongside price.
Frequently asked questions
Does Plan Management reduce my other support budgets?
If Plan Management is included in your plan, the funding for the Plan Manager is separate from your other funded supports.
Do I pay a Plan Manager out of pocket?
Plan Management is paid from the Plan Management funding included in the participant’s NDIS plan, subject to the plan, service agreement and current NDIS pricing arrangements.